Tap the + on your client list, then enter their name and contact info. When you’re done, tap the ✓ to save.

You can import clients straight from your phone’s contacts. Tap Import, select each person you’d like to bring in, and tap the ✓ when you’re done.

Occasionally a phone number won’t come across, even though it’s in your address book. Only numbers saved as mobile or home can transfer, because of a technical limitation. If one is missing, copy and paste it from your address book into the client card.

Choose a client and tap the + on their client card. Enter your formula. To add photos (you can always add more later), tap the camera icon to snap or upload a few pics. When you’re done, tap the ✓.

See it step by step.

For clients who like to keep things the same: choose the client and tap + on their client card, then tap an old formula in the bottom section. It appears at the top, where you can leave it as is or edit it. Tap the ✓ to finish.

Tap the formula on the client card to open it. To edit the formula, tap anywhere on it and a cursor will appear. When you’re done, tap Save or Cancel.

Open the formula and tap the date at the top to change it.

Pics or it didn’t happen! On a new formula, tap the camera icon after you enter the formula, snap or upload a few pics, then tap the ✓.

To add more photos to an existing formula, open it, tap the camera icon and snap or upload new ones.

Swipe left on their name in the client list, then tap the pink Delete button.

Tap Details on their client card, then tap the pink button next to their mobile phone, home phone or email. To contact several clients at once, use Email (below).

Choose Email from the bottom bar. Tap Select all, or pick the clients you want, then tap Write to clients. A new draft opens in your email app with the addresses you chose in the BCC field. Put your own address in the To field, so a copy goes to you along with all your clients.

Tap Details on a client card to keep phone numbers, email, home address and more. At the bottom there’s a Notes section for anything else.

Use the Notes field at the bottom of a client’s Details for allergies, family names, or anything else you need to remember.

You can sign in to Gloss on more than one device, including an iPad. Use the same Apple ID and the same Gloss login (email and password) on each device.

Open a client’s Details, scroll to Birthday and enter the date. Turn on Remind me next to it (it turns pink). Set the reminder at least a day in advance to get a notification.

Go to Settings > Notifications. Choose the time first, then the days of the week. If you pick the days first, they’ll deselect when you change the time.

If you said “No” to notifications when you first downloaded Gloss, turn them on for Gloss in your phone’s Settings app.

Tap a photo, then tap the share (export) button. If you don’t see it, tap the screen once to make it appear.

If you’re having trouble signing in, check these:

• Sign in with the same email address or social login (Facebook or Google) you originally signed up with. Using a different one can create a new account by accident. If you can’t find the right one, email info@glossapp.club and we’ll help locate it.
• Make sure your device is connected to Wi-Fi.
• Update to the latest version of the app.
• If you signed up with Facebook or Google, make sure it’s connected to the right account.
• If you already have an account, tap Sign In, not Get Started.
• Check the card on your Apple ID is entered correctly (the security code sometimes gets cleared): Settings > your name > Payment & Shipping.
• You can delete the app and reinstall it from the App Store. All your data will still be there.

To confirm your subscription on iPhone:

1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Tap Gloss.
5. If you’re subscribed, “Gloss: Save Formulas & Clients” shows a check mark.
6. If not, tap the plan you want to re-subscribe to.
7. Open Gloss and tap Sign In (not Get Started).

Still have questions? Email us at info@glossapp.club.

If you open Gloss and your clients and formulas are gone, you most likely created a new account by accident instead of signing in to your existing one. We know that’s scary, but we’ve never had a user’s data disappear. Here’s how to get back to it:

1. Go to Settings and Sign Out.
2. Close the app completely.
3. Open Gloss again.
4. Tap Sign In (not Get Started).
5. Sign in with the same email address or social login (Facebook or Google) you originally used. If you can’t remember which, email info@glossapp.club and we’ll try to locate it.
6. Your info should be right where you left it. If it isn’t, you’re probably signed in to the wrong account.

Still have questions? Email us at info@glossapp.club.

Your first month is free. If you don’t cancel before the trial ends, your app store account is charged $3.99 a month or $35.99 a year. Your subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period. You can manage it and turn off auto-renew in your account settings.

Prices may vary outside the US, including Canada and Australia, because of Apple’s tax policies.

On iPhone:

1. Open the Settings app and tap your name.
2. Tap Subscriptions.
3. Tap Gloss: Save Formulas & Clients.
4. Choose a different plan, or tap Cancel Subscription. If you cancel, your subscription stops at the end of the current billing period.

More help: Apple’s guide to managing subscriptions. On Android, open Google Play and go to Payments & subscriptions > Subscriptions.

If the payment method on your account is declined, you won’t be able to sign in to Gloss until the payment goes through.

Subscriptions are handled by Apple (or Google Play on Android), so you cancel in your account settings, not in Gloss.

1. Open the Settings app and tap your name.
2. Tap Subscriptions.
3. Tap Gloss: Save Formulas & Clients.
4. Tap Cancel Trial or Cancel Subscription (in red).

More help: Apple’s guide to managing subscriptions.

Before your subscription ends, copy out any formulas and photos you want to keep. Once it expires you won’t be able to open your client info.

Need a break? You can always resubscribe, and everything in Gloss will be just as you left it. No re-importing clients. (Sometimes it takes losing something to realize how much you need it.)

How to restore a subscription.

All your data is stored in the cloud on Google’s servers, so even if you lose your phone, your client info is safe.

Gloss is owned and operated by Gloss LLC. The app was developed by Math Engel.

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Read our full Terms & Conditions.

Read our full Privacy Policy.

For questions, comments or feedback, email us at info@glossapp.club.